Ameyes Cloud Storage
Event recordings stored securely in the cloud, with flexible retention and transparent pricing.
All prices in Hong Kong Dollars (HKD)
7-Day Event Storage
≈ HK$0.76/day
- 7-day event footage cloud playback
- Encrypted cloud storage for safer data
- Supports 1 device
Subscription auto-renews. Cancel anytime.
14-Day Event Recording
≈ HK$1.03/day
- 14-day event footage cloud playback
- Encrypted cloud storage for safer data
- Supports 1 device
Subscription auto-renews. Cancel anytime.
Ameyes cloud storage subscriptions are billed in Hong Kong Dollars (HKD) by TOPNOVATE GLOBAL LIMITED, Hong Kong.
How It Works
Pair your camera
Add your Ameyes camera in the app and enable event recording.
Choose a plan
Pick 7-day or 14-day retention and select monthly or annual billing.
Review anytime
Play back encrypted event footage from anywhere in the Ameyes app.
Billing & Payments
- Prices are charged in Hong Kong Dollars (HKD) and shown as HK$ on this site.
- Payments are processed by Stripe (credit card) or PayPal.
- Subscriptions auto-renew until cancelled in the app store or payment provider.
- Cancel anytime; access to cloud recordings continues until the end of the billing period.
Read the Cloud Service Agreement and Auto-Renewal Policy for full terms.
Need help choosing a plan?
Our team can help you match retention length and device count to your site. Cloud subscriptions are managed inside the Ameyes app.
Support email: support@ameyes.com
Sales email: sales@ameyes.com
Frequently Asked Questions
Cancellation and refund steps for Ameyes cloud storage subscriptions.
How do I cancel my cloud subscription?
Cancel anytime from the app store or payment provider used for the purchase (Stripe for credit cards, or PayPal), or email support@ameyes.com with your account email. Cancellation stops the next renewal; your cloud service stays active until the end of the current paid period.
What happens to my recordings after I cancel?
Event recordings remain available until the end of the paid period. After that, the plan lapses and recordings are overwritten or deleted following a short grace period, so download anything you need to keep before cancelling.
Can I get a refund for a subscription charge?
Renewal charges are generally non-refundable. We do review refund requests where a technical fault prevented access to the service, or where a refund is required by applicable law. Send your order details to support@ameyes.com; we respond within 3-5 business days, and approved refunds return to the original payment method within 5-10 business days.
How do I switch from monthly to annual billing?
Change the plan in your subscription settings in the app store or payment provider. The new billing cycle takes effect at the next renewal, and the annual price then applies at HK$239 or HK$319 per year depending on the plan.
Which payment methods are accepted?
Credit cards processed by Stripe and PayPal. All charges are made in Hong Kong Dollars (HKD) and shown on this site as HK$.
Does one plan cover multiple cameras?
Each cloud plan covers one device. If you run several cameras, subscribe separately for each camera that needs cloud event storage.
Still need help? Email support@ameyes.com or read the Auto-Renewal Policy and Refund Policy.